When quality assurance fails: why procedures alone do not protect qualification standards The credibility of a qualification depends on confidence that every certificate has been properly earned. Policies, procedures and sampling plans all contribute to that confidence, but their existence does not in itself guarantee effective quality assurance. The real test is whether an awarding
Before you assess competence, you need to define it Organisations often begin workforce-development projects by asking what training people need or how their performance should be assessed. There is an earlier question that needs to be answered: What does competent performance actually look like in this role? Without a clear answer, training can become a
Before you assess competence, you need to define it Read More »
Assessment quality under the spotlight: what recent announcements mean for training providers Recent announcements from Ofqual, the Maritime and Coastguard Agency and Skills England all point towards the same conclusion: effective vocational assessment depends on competent people, reliable evidence and quality systems that work in practice. For training providers, awarding organisations, assessment centres and employers,
